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Vopak Terminal Europoort is a large terminal (4 million cbm) with a long history (since 1960). As a result the infrastructure of the terminal is complex and it is difficult to optimize the usage of equipment to decrease the waiting times of the vessels. The generic terminal simulator has been used in several occasions to get insight in the logistic bottlenecks.
The generic terminal simulator has been used to test the impact of:

Suggestions have been done to improve the design of the infrastructure to enhance the service level of the terminal without adding jetty capacity.
The generic terminal simulator has been used in a number of occasions to show and convince stakeholders of the terminal the benefits of proposed changes.

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